Free insurance?
by: Christine Zafra
Not quite. Thames Water, a local utility firm in UK has been offering people “free” insurance for the first three months of their subscription. Of course, you can be assured that the first three months are free, however, after the third month, what happens next? Well, a lot of complaints have been received that the company billed them for 2.82 pounds per month after the third month of subscription. There is nothing wrong with it, in fact, that was what written in the terms and conditions (that the first three months is free), however, a lot of people just wanted to have the free part and they don’t want to pay for the extra month. Thames Water automatically bills the person after the third month (considering that most subscribers will forget after the 3rd month that they have an active subscription), not unless they will cancel it.
Photo taken from http://www.ricotech.co.uk